This privacy policy sets out how Ta-Ha Publishers collect, uses and shares your personal data (your information) in connection with our publishing business. It also explains your rights to access or changes your personal data.

We are the data controller which means we decide how your data is used and protected. We value your privacy and our responsibility to protect your information seriously.

Who We Are

Ta-Ha Publishers Ltd is a company registered in England under company number 1551639.

Address: Unit 4, The Windsor Centre, Windsor Grove, West Norwood, London, SE27 9NT, United Kingdom

Telephone number: 020 8670 1888

Email: support@tahapublishers.com

 

What Personal Information We Collect

The information you provide to us might include: your name, postal address, email address, contact telephone number, username and password.

If you submit biographical details with your manuscript or a job application, you will provide additional information about your academic and work history, references and any other information you choose to supply.

If you submit a manuscript, this may contain more sensitive information such as racial or ethnic origin, political opinions, religious, philosophical, or similar beliefs, trade union membership, genetics, biometrics, health, sexual life, sexual orientation, or about criminal offences or proceedings. This will be used only if explicitly consented to by you.

How We Collect Personal Information

You may supply us with this information if you:

a) Sign up to receive emails from us through our website

b) Use our contact form to contact us via our website

c) Write to us, message us, or speak to us via telephone, Business WhatsApp, email, or letters

d) Purchase products from us

e) Create an account on our website

f) Submit manuscripts to us via post or email with author's biography

g) Submit a speculative or invited job application

h) Enter into a contract with us

How We Use Your Information

If you have explicitly signed up to receive emails from us, then we will use your email address to send you marketing communications about our news, authors, or books.

If you create an account with us and purchase products from our website, we will use your information to fulfil your order and manage your account with us.

If you contact us through any means mentioned above, we will use your information:

◉ to provide customer, service and support;

◉ to contact you about submissions you have made;

◉ to respond to your queries and correspondence;

◉ to process any job applications you submit to us;

◉ to enable us to comply with our policies and procedures and enforce our legal rights, or to protect the rights, property or safety of our employees;

◉ to measure or understand the effectiveness of advertising;

◉ to analyse your use of our website and your responses to our communications;

◉ to personalise, enhance, modify or otherwise improve the services and/or communications that we provide to you.

If you are an author or translator, we will use your information to fulfil your publishing contract. That may include receipt, review, editing, production, marketing of your manuscript and payment of your royalties.

The Use of Cookies

We will also collect certain information about how you use our website and the devices that you use to access them. This includes your IP address, geographical location, device information (such as your hardware model, mobile network information, and unique device identifiers), browser type, referral source, length of visit to the website, number of page views, the search queries you make on the website and similar information. This information is collected by Google Analytics on our behalf and by some of our apps using cookies. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Our website may include links to third-party websites, plug-ins and applications. By clicking on those links or enabling these connections you may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy notices. Please ensure that you read the privacy notices on any such external websites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Information We Receive From Third Parties

In certain circumstances, we will receive information about you from third parties. For example:

◉ if you provide us with your email account, this might link to your social media account (such as Twitter or Facebook). By providing your social media account details you are authorising that third-party provider to share with us certain information about you;

◉ we will receive information about you from third parties if they are referring you to us for publication. For example, if you have a literary agent making submissions on your behalf, your agent will provide us with information about you;

◉ if you are a job applicant we may contact your referees to provide information about you.

Sharing Your Information

We would never share your information with third parties.

Who Can See Your Information

Your information may be processed by our staff or by the staff of third parties we work with to deliver our business. Processing can mean any activity that involves the use of information about someone that can identify them. All uses, for example, obtaining, recording, storing, disclosing, organising, retrieving, deleting and destroying are types of data processing. We take measures to ensure that third parties processing your information on our behalf are acting lawfully in accordance with our instructions and are subject to appropriate confidentiality requirements. We also have adequate technical and organisational safeguards in place in our company and with third party processors to protect your information. Third-party processors of your information include:

◉ our website hosts and operators, IT support providers, database operators, site analytics providers and software developers;

◉ our marketing or publicity services providers; 

◉ our editorial and production service providers, peer-reviewers, third-party manuscript readers

◉ our royalty system software provider;

◉ our financial services and payment service provider;

◉ our warehousing and delivery service providers;

◉ our accountants, auditors, technical consultants and legal advisors.

How We Store Your Information

Your information is securely stored and we look for opportunities to minimise the amount of personal information we hold about you. Where appropriate we anonymise your information. We use appropriate security measures to protect your information against any unauthorised access or unlawful use.

We will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our legitimate interests, such as for the purposes of exercising our legal rights. We take measures to reduce the amount of information we hold about you and how long we hold it. For example:

◉ we archive our email and paper correspondence regularly and destroy unnecessary information;

◉ we retain information relating to commercial contracts for approximately 7 years after expiration or termination whichever is sooner;

◉ we maintain a suppression list of email addresses of individuals who no longer wish to be contacted by us. So that we can comply with their wishes we must store this information permanently;

◉ we delete information collected through marketing channels 2 years after our last interaction with you;

◉ we destroy CVs and related information from job applicants who have not been shortlisted for interviews once the recruitment process is complete. The shortlisted candidates’ CVs and related information are kept until after the successful candidate’s probation period, which can be 6 months from their start date.

◉ we destroy any manuscripts that we have rejected for publication.

Your Data Protection Rights

Under data protection law, you have rights including:

◉ Your right of access – You have the right to ask us for copies of your personal information.

◉ Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

◉ Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

◉ Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

◉ Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

◉ Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

◉ You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at support@tahapublishers.com if you wish to make a request.